Medical Records

Request Your Medical Records

Accessing your medical records should be simple.
If you need a copy of your medical records for your personal files, another healthcare provider, an insurance company, or another authorized purpose, our office can help you with the request process.

To protect your privacy and ensure your information is released safely, medical records are provided only after we receive the appropriate authorization and required information.


How to Request Your Records

1. Complete a Medical Records Request

Submit a completed Medical Records Release Authorization with the information needed to identify your records and where they should be sent.

2. Provide Required Information

Please include:

  • Your full name

  • Date of birth

  • Phone number

  • The records or dates of service you are requesting

  • The name and contact information of the person or organization receiving the records

  • Your signature and date

  • Any additional information requested on the authorization form

3. Submit Your Request

You can submit your completed request through the available office contact options.

4. Records Processing

Once your request is received and verified, our team will process the request and contact you if additional information or authorization is needed.


How Long Does It Take?

Most medical record requests are processed within [5–10 business days] after we receive a complete request.

Requests that require additional review, extensive records, or information from another facility may take additional time.

To avoid delays, please make sure your authorization form is completed fully and includes accurate contact information.

Need your records by a specific date? Let our office know when submitting your request, and we will do our best to assist you.

How Will I Receive My Records?

Depending on your request and the available options, records may be provided through:

  • Secure electronic delivery

  • Secure patient portal

  • Fax to an authorized healthcare provider

  • Printed copies

  • Other approved delivery methods

For your privacy and security, we will use an appropriate method for delivering your records.


Questions About Your Medical Records?

Our team is here to help.

If you have questions about requesting your records, the status of an existing request, or the information you need to provide, please contact our office.

Medical Records Department

  • Phone: (203) 456-6989

  • Fax: (203) 826-7647

  • Email: contact@marysolmhe.com

  • Address: 46 Federal Rd, Suite D, Danbury, CT 06810


Important Privacy Notice

Your medical records contain private health information. We take steps to protect your information and may require appropriate identification and authorization before releasing records.

If you are requesting records to be sent to another healthcare provider, please provide the provider’s complete and accurate contact information to help prevent delays.

Your Health Starts with the Right Care

Whether you’re looking for a trusted primary care provider, specialized treatment, or preventive healthcare services, our experienced team is here to support your journey to better health. Schedule your appointment today and experience compassionate, patient-centered care tailored to your unique needs.